Kentucky Derby Week is hell on restaurant crews.
Just ask Matt Saltzman, CEO of Pallas Partners, which owns Quattro on Fourth Street Live. The restaurant closed Monday and Tuesday to get its bearings before a scheduled reopening Wednesday night.
“Derby week was the most hellacious experience I’ve ever seen,” Saltzman said. “So we closed for two days to do a reset, a reassessment of how we should improve the way we run this business.”
Saltzman endured the combo blessing-curse of seeing Quattro swamped with business Derby eve and Derby night. So swamped that customers were four deep around the restaurant’s massive bar, its patio was jammed and Saltzman’s wife recruited to ferry drinks to outside tables.
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